Byggnet support is a guarantee for 'flow', a smooth-running project with all the involved parties in agreement in how the web-based project system works. A project doesn’t automatically work just because it is run in a digital environment. No matter how good a system is, it relies heavily on access to competent support that understands and speaks the user’s language. In Byggnet, the users are architects, consultants, purchasers, administrators, builders, and many others from the construction and real estate sectors. That is why Byggnet specifically has support personnel with backgrounds in the construction industry.
We also offer a start up meeting when the project starts. At this time we do a run-through with the whole project group and make sure that everyone is on the same page. We go through the IT Plan, answer administrative and CAD questions as well as go through the information flow. Sometimes we even have an update meeting awhile after the project has started, at the request of the project leader. In customer survey after customer survey, Byggnet Support has had the highest grading and we are proud that we can offer support that our klients believe is the best support in the market .